ITSM Know How provides IT Consulting Services to companies needing technical project management services to implement complex solutions utilizing IT best practices and processes.
Extensive experience working with Business Contacts on developing plans of action & costs from requirements and then working with business to the level they need throughout the project to ensure they are involved & informed with company documents. Strong technical skills & experience help ensure project resources, timelines & budgets are scoped accordingly.
Communication and translation of information & concerns between business & IT engineers/resources in both directions help ensure there are no delays in the project and issues/concerns are addressed promptly. By working directly with the Engineers, we can assist with keeping them on track even when problems arise that could cause significant disruptions to the timeline & scope.
Have an Infrastructure project that has had trouble moving for months or even years? ITSM Know How is often called upon to finally complete that project after equipment/software may have already been purchased a while ago and multiple efforts to complete it have not succeeded.